| Organize my client base better and create a web site |
| Buy Treasuries |
| Raise assets |
| Communication with clients |
| Hire wirehouse brokers |
| Kept in close contact with clients and prospects |
| Be highly communicative with clients |
| Maintain constant communications via phone and email |
| Upgraded technology |
| Increase client contact |
| Invest in infrastructure to enable us to better withstand the current circumstances. Projects such as paperless office and PMS change. |
| Work on our practice management. |
| Solidify my relationship with a large CPA firm. |
| Network with other professionals |
| Communicate with centers of influence |
| Additional product set with recurring revenue |
| Networked better |
| Generate new clients |
| Sell equities and cut costs |
| Redo our website |
| Stay in the business and fight |
| Hire staff |
| Communicate with and maintain existing client relationships |
| Advertize and market through networking |
| Our investment process paid off and protected our clients assets. |
| Be persistent |
| Identify prospecting techniques that work. |
| Communicate with clients more frequently. |
| Added a junior advisor |
| Streamline procedures and technologies |
| Maintain 98% of my current clients by providing ongoing advice and taking advantage of opportunities presented by the downturn. |
| Stay in contact with clients. |
| Hire another CFP |
| We hired additional financial planning staff to continue to grow the business |
| Develop an additional service |
| Eliminate any remaining transactional compensation |
| Increased marketing effort and budget. |
| Focused on client satisfaction and retention |
| Stay in contact with current clients and making calls to gather additional new clients. |
| Start using e-Money |
| Service existing clients better |
| Improved tracking of my activities with relevant metrics |
| Earn a Master's Degree in Personal Financial Planning and begin developing a holistic and comprehensive wealth management offering. |
| Systemize... Expand comprehensiveness of planning... And raise prices |
| Although revenue in 2008 declined about 13% from 2007, increased client contact and empathetic listening strengthened existing client relationships. |
| Move out of a home office into professional space and begin networking |
| Advance technology |
| Stayed away from trends and invested conservatively but clients still lost 20% to 30%. Still I suspect that many lost 50% or more once the true valuations of hedge funds and real estate are known. |
| Marketing |
| Constant contact |
| Moved to an Independent B/D |
| Get more help |
| Client contact |
| Increase my network activity. |
| Stay in contact with existing clients. |
| Improve referral sources |
| Hired a virtual receptionist and attained CFP certification. |
| Name change and monthly newsletter |
| Be there for my clients. |
| Continue the transition from focusing on product sales to making my clients part of a process and selling a process rather than a product. |
| Build Alliances with other professionals such as CPAs, estate planners, divorce lawyers, and other centers of influence. |
| Move to Florida and take the Bar Exam. |
| Training and education on practice management and marketing |
| Attend more continuing education |
| Go to more networking events. Join NAPFA. |
| Client contact |
| Increased life insurance planning |
| Add website |
| To use a contact & building relationship system |
| Stop being a CPA after 35 years - now a planner with all appropriate licenses - just started to use NaviPlan |
| Stay in close contact with my existing clients and ask for referrals |
| Marketing |
| Go paperless |
| Increase the service level and fees to existing clients |
| Concentrate on building client relationships in the financial planning area exclusively |
| Better marketing and follow-up |
| Signed up for Nick Murray's monthly newsletter |
| Talk to clients |
| Going independent! |
| Using alternative investments; |
| Market new loss protection programs |
| Protect my clients assets to a great degree. |
| 2008 was the first full year that I was independent and was a transitional year. Unfortunately, that transition was impaired by the market downturn. |
| Streamline processes |
| Kept in touch with clients and advisors I am supervising with lots of information and encouragement. |
| Expand into estate planning |
| Hire an assistant |
| Expand business market services to include NQ retirement planning |
| Just tried to survive and improve on asset management systems, especially in the 4th quarter. |
| Hire an administrative assistant. |
| Communicate with my clients |
| Opening my own register investment advisory firm registered in the state of GA |
| Increased marketing effort and added to value of services to my clients |
| Start holding public seminars. |
| Hired a new client service person to replace one that was becoming ineffective. |
| Increased Estate Planning services... |
| Communicate with Clients |
| Acquire an assistant |
| Provided more communication to clients |
| Stay in touch with my clients on a bi-weekly basis |
| Pro-active frequent contact with existing clients as financial crisis developed |
| Used Annuities to secure a few people who felt too exposed to the market's whims |
| Building relationships with prospects and clients. |
| I gave more workshops to existing clients. |
| Keep in touch with clients |
| Developed my staff's expertise and commitment to the firm |
| Moved most clients to money market in September until now |
| Higher degree of service to existing clients |
| I wrote more group insurance and added new groups and worked to conserve exiting business |
| Keep in contact with my clients |
| Advertisement |
| Start drip marketing and client communication program. |
| Be in touch with clients and prospects. |
| Charge more for financial plans |
| Held conference calls for clients |
| Expand client base |
| Expand the importance of financial planning with our existing clients and new prospects |
| Slow down and focus on communication. Also, focus on values-based financial planning to give clients' a larger picture of their financial lives. |
| Create a Marketing Plan |
| Reach out to clients more frequently. |
| Communicate with clients |
| Write articles |
| Be focused on who my targets are and how best to serve them. Charge retainer fees. |
| Add NaviPlan |
| Leave Wachovia! |
| Add staff |
| Focus on profitable activities versus less profitable activities, delegate more, hire full-timer, Fire two employees in short order because they did not have a good work attitude. |
| Expand fee based platform |
| Took over another broker's business. |
| Be more focused |
| Get out of the office and market. |
| More research |
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